Verify Your royalbd Account from Your Phone
We verify your identity before your first withdrawal to keep your funds secure and prevent unauthorised access. The process takes a few minutes on your phone—upload a photo of your NID or passport, confirm your mobile number, and submit. Our team reviews the documents, usually within a few hours, and emails you when verification is complete. Once verified, future withdrawals skip this
step and move straight to payout. If any document is unclear or expired, we'll message you with what we need and you can resubmit from the same screen.
- Access the verification screen — When you request your first withdrawal, the app prompts you to verify—tap the link and it opens the document-upload page.
- Upload your ID document — Take a clear photo of your NID front and back, or your passport bio page, then upload both images—the system checks image quality before accepting.
- Confirm your registered mobile number — We send a one-time code to the number you used during sign-up—enter the code to confirm that the account and wallet belong to you.
- Wait for approval — Our compliance team reviews your documents, usually within a few hours, and sends an email once your account is verified and ready for withdrawals.